At New Bangalore Ham Shop, we understand the importance of providing fast and efficient service. Please review our updated cancellation and refund policy below:
1. Cancellation Policy Orders can be canceled within 5 minutes of placing the order. As we operate as a quick commerce business, we process orders swiftly to ensure prompt delivery. Once the 5-minute window has passed, cancellations are no longer possible.
2. Refund Policy We offer refunds if your order is missing items or contains incorrect products. If you notice any discrepancies in your order, please contact us immediately at [email protected] with your order number and details of the issue. We will review your claim and process a refund or replacement for missing or incorrect items.
3. Non-returnable Items Due to the perishable nature of our products, we do not accept returns for items that have been opened or are no longer in their original condition.
4. How to Request a Refund If your order is missing items or has inaccurate products, please email us at [email protected] with the following:
Order number
Details of missing or incorrect items
Photographic evidence (if applicable)
We will respond within 3 business days and resolve the issue with a full refund or replacement.